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You can make the payment through PayPal, VISA, MasterCard, American Express, Amazon Pay, and Discover. We use SSL secured Check out so you can make the payment without any worries.

We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.

Terms & Conditions for Shoe Returns

• Once we have received and inspected the returned item, your return will be processed within 7 working days.
• Standard size orders can be returned for a full refund or exchange.
• Made-to-measure or other customized orders can only be returned for alteration.
• We reserve the right to refuse returns/refunds that do not meet these criteria.

Regular orders are made to order and are shipped within 10 business days. However, it can take up to 20 business days for your item to be shipped. Prime products are ready in stock and are shipped the next day from placement of order.

We strive to minimize fulfillment time for our custom orders as well and usually dispatch made-to-measure orders within 4-7 weeks and bespoke orders within 12-15 weeks.

Yes, Free Shipping applies to all countries where we ship. This includes all countries except for Russia, Brazil, Israel, Iran, Iraq, India and OFAC Sanctioned Countries.

You can always check your order status. To check this, all you need to do is go to the Track-order Page and Enter your Order Id & Last Name to check the actual state of your order.

Your tracking link will be able to provide up to date information on the status of your order.If your estimated delivery date has passed and you haven’t received your order, feel free to write to us here.