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    Frequently asked questions

    I want to buy a product how can I make the payment?

    You can make the payment through PayPal, VISA, MasterCard, American Express, Amazon Pay, and Discover. We use SSL secured Check out so you can make the payment without any worries.

    I love a product, but I am unsure which size would fit me perfectly?

    You can go through our size chart to know your size. Still if you have any problems regarding the size, no worries. You can leave us a message that you’re unsure about the size at contact@voguejacket.com and our support agent will assist you in getting a perfectly fitted product.

    Can I return the product if I don’t like it or if it does not fit me perfectly?

    We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.

    Terms & Conditions for Shoe Returns

    • Once we have received and inspected the returned item, your return will be processed within 7 working days.
    • Standard size orders can be returned for a full refund or exchange.
    • Made-to-measure or other customized orders can only be returned for alteration.
    • We reserve the right to refuse returns/refunds that do not meet these criteria.
    None of the given sizes seems to fit me perfectly, can I have a custom fit?

    Yes, of course. You can select “Made to Measure” in size options and can provide your body measurements. In case you’re unsure of your body measurements then you can select “I am not sure, I’ll provide measurements later on email“ and place the order without any hesitation.

    Once your order is placed, our customer support representative will get back to you and will guide you on taking your correct measurements.

    How long would it take for a product to be received at my place?

    Regular orders are made to order and are shipped within 10 business days. However, it can take up to 14 business days for your item to be shipped. Prime products are ready in stock and are shipped the next day from placement of order.

    We strive to minimize fulfillment time for our custom orders as well and usually dispatch made-to-measure orders within 2-3 weeks and bespoke orders within 12-15 weeks.

    Online store with a wide selection of jackets

    Discover our extensive online collection of jackets, offering a wide variety of styles, colors, and sizes to meet your fashion needs. Whether you’re looking for warmth, style, or functionality, we have the perfect jacket for you. Explore now and find your new favorite!

    Leather production is a modern form of art

    Leather production stands as a testament to the marriage of tradition and innovation, where skilled artisans harness centuries-old techniques alongside cutting-edge technology to craft timeless pieces of functional art. Each step, from selecting premium hides to precision cutting and meticulous stitching, reflects a commitment to quality and attention to detail. The transformation from raw material to finished product is a journey of creativity and expertise, where the natural beauty and durability of leather are enhanced through careful tanning and finishing processes. The result is not just a product but a statement of style and craftsmanship, embodying both the rich heritage of leather working and the contemporary vision of its creators. Whether in fashion, accessories, or interiors, leather production continues to inspire and captivate, offering enduring elegance and utility in every meticulously crafted piece.